Here at Babybug Boutique, customer satisfaction is our top priority. If any products need to be returned, just contact us within 30 days after receiving your purchase and we will credit you a complete refund.
After your return request is processed, you may ship your return order using any carrier you prefer (UPS, FedEx, USPS). However, please note: Babybug Boutique does not provide return labels and you are responsible for the return shipping costs. When printing you return label, make sure to include your order number in the reference field so that it will appear on the return label.
1. All returned products must be in brand new condition, unused, and in their original packaging.
2. Products that have been special or custom ordered are considered a final sale and cannot be returned.
3. Clearance, discontinued or sale items are not eligible for returns or exchanges. In addition, purchases made during the holiday season are not eligible for return.
4. Babybug Boutique always reserves the right to deny returns on any product that is already heavily discounted.
5. All returns and refunds will take 1-2 weeks for processing. Full refunds can only be given if the product is received within two weeks after the return has been initiated. After two weeks, a 15% late return fee will be applied. Refunds will only be applied to the same credit card the purchase was made on. Any items purchased as a gift, can be refunded to the original credit card or can be exchanged.
6. All products purchased are under the manufactures warranty, if an item arrives damaged or becomes damaged under the warranty’s time frame, then you will need to contact the manufacturer to receive assistance. Babybug Boutique is not authorized or obligated to take back defective products.
If you have any other questions regarding Babybug Boutique’s return policy please contact us.